Frequently Asked Questions
698bd FAQ — All Answers in One Place
Account, deposits and withdrawals, bonuses, games, and security — find detailed answers to all your questions about 698bd here.
698bd is one of Bangladesh's trusted online gaming platforms. This FAQ page covers everything in detail: opening an account, depositing and withdrawing with bKash and Nagad, welcome bonus terms, BPL and IPL cricket betting, slot games, live casino, and responsible gaming. If you cannot find your question, contact our 24/7 live chat support directly — you will get help in Bengali right away.
Detailed Questions and Answers
Questions and answers are organised by topic below. Click on any question to see the answer.
Account and Registration
Opening an account at 698bd is very simple. Go to our registration page and fill in the form with your mobile number, email, and a strong password. Once all details are entered correctly, your account will be active within a few minutes and you can start playing.
No, each person is allowed only one account at 698bd. Opening multiple accounts is a violation of our terms and conditions and may result in all accounts being closed. If you have any issues, contact us via live chat.
If you forget your password, click the "Forgot Password" option on the 698bd login page. A verification code will be sent to your registered mobile number or email. Use the code to set a new password. For any issues, our 24/7 live chat support will help you.
Account verification generally requires a scanned copy of your National ID (NID) or passport. Your bKash, Nagad, or Rocket account details may also be needed to verify your mobile banking number. Providing accurate information ensures the verification process is completed quickly.
Deposits and Withdrawals
When you deposit from bKash to 698bd, the balance is usually added to your account within a few minutes. The minimum deposit amount is ৳200. Occasional minor delays may occur due to network issues — but if it takes more than 30 minutes, please contact us via live chat.
Yes, you can deposit at 698bd using both Nagad and Rocket. The minimum deposit is ৳200 for all three methods and the deposit process is equally straightforward. You can use whichever mobile banking service is most convenient for you.
The minimum withdrawal amount at 698bd is ৳800. After the request is approved, funds are generally sent to your bKash, Nagad, or Rocket account within 30 minutes to 3 hours. Having your account verified in advance is important for fast withdrawals.
698bd does not charge any deposit or withdrawal fees. However, standard mobile banking transaction charges from your bKash, Nagad, or Rocket account may apply, as determined by each service provider's own policy.
The option to cancel a withdrawal request while it is being processed is limited. If processing has not yet started, contacting live chat may allow the support team to help. Once processing has begun, cancellation is generally not possible.
Games and Rules
To bet on a BPL match at 698bd, go to the cricket betting section and select the ongoing or upcoming match. You can place bets on various markets including match winner, top batsman, and total runs. Set your bet amount and confirm — bets can be changed up until the match starts. Visit the cricket betting page for detailed rules.
RTP, or Return to Player, is the average percentage of wagered money a slot game returns to players over the long term. For example, a 96% RTP means an average of ৳96 is returned for every ৳100 wagered — but this is a long-term calculation, not a guaranteed result for each spin. Every spin's outcome is completely random.
Yes, 698bd is fully mobile-optimized. You can easily play from the browser of any Android or iOS smartphone or tablet. No separate app download is needed — just open 698bd.cam in your browser and log in. All games run smoothly on mobile.
698bd's live casino section offers a variety of games with real dealers, including Baccarat, Roulette, Blackjack, and Sic Bo. You will find high-quality live table games from Evolution Gaming and Ezugi. Enjoy the feel of a real casino through live streaming.
All slots and table games at 698bd use RNG (Random Number Generator) technology, which keeps every outcome completely random and fair. Live games are run by real dealers and are fully transparent. We strictly follow fair play principles.
Yes, 698bd offers live betting on T20, IPL, and international cricket matches. Odds change during the match and you can place bets in real time. Having sufficient balance in your account is important for live betting.
Bonuses and Promotions
When you open a new account at 698bd and make your first deposit, you will receive a 200% welcome bonus — up to ৳10,000. This means depositing ৳5,000 lets you start playing with a total of ৳15,000. A 10x wagering requirement must be met before the bonus can be withdrawn.
A 10x wagering requirement means you must place bets totalling 10 times the bonus amount before you can withdraw. For example, if you receive a ৳2,000 bonus, you can withdraw your winnings from the bonus after placing ৳20,000 in bets. See the terms and conditions for full details.
Playing regularly at 698bd automatically earns you VIP points and advances your tier level. There are five tiers — Bronze (0.2% weekly cashback), Silver (0.5%), Gold (0.7%), Platinum (1.0%), and Diamond (up to 1.2%). Reaching higher tiers unlocks additional special benefits.
Visit our website regularly to see the latest promotions and offers from 698bd. Special seasonal offers are available for occasions such as Eid, IPL, and T20 World Cup, including bonus offers and free spins. If you are logged into your account, you will find all updates in the promotions section.
Some bonus offers may be restricted to specific game categories — for example, a slots bonus may only apply to slot games, or a cricket free-bet may only apply to cricket betting. The specific conditions for each offer are listed on the bonus page. Read our terms and conditions or ask via live chat for full details.
Safety and Responsible Gaming
Yes, 698bd is a safe and reliable platform. We use SSL encryption technology that keeps your personal information and financial transactions fully protected. Your information is never sold or shared with third parties. To learn more, read our Privacy Policy.
698bd believes in responsible gaming. You can set your own deposit limits, take a temporary break, or voluntarily suspend your account. If you feel that gaming is getting out of control, contact us immediately via live chat. For more information, visit the Responsible Gaming page.
698bd is for people aged 21 and above only. Age is verified at the time of registration and accounts for minors are not approved. Always enjoy online gaming responsibly and within the age limit.
Yes, 698bd offers a self-exclusion feature. You can deactivate your account for a set period (temporary break) or for the longer term. Contact our 24/7 live chat support to do so — we will assist you right away.
698bd's support team is ready to help in Bengali via live chat, 7 days a week, 24 hours a day. To contact us by email, write to [email protected]. Live chat is the fastest way to get a response.
Need more help?
Our support team is always here for you.
Live Chat Support
Get instant help in Bengali 24/7 from our live chat team. The fastest way to get a solution.
Email Support
For detailed issues, email us at [email protected]. We try to respond as quickly as possible.
Help Center
You will find detailed guidelines on our About Us and Responsible Gaming pages.
Still have questions? Contact support
Our Bengali-speaking support team is available 24/7 to answer any of your questions.