698bd Privacy Policy
Your personal information is of the highest importance to us. Learn in detail how 698bd collects, uses, and protects your data.
Introduction and General Overview
698bd ("we", "our", "platform") operates a safe and reliable online gaming service for players in Bangladesh. This privacy policy explains how we collect, use, store, and where necessary share your personal information with third parties.
By using our website to register an account or by using our services, you are considered to have agreed to the terms of this privacy policy. We may update this policy from time to time; any changes will be published on this page with a new effective date.
This policy applies only to 698bd's own services. Third-party game providers and payment processors have their own separate privacy policies, and we are not responsible for those.
What Information We Collect
To create an account on 698bd, process payments, and provide a personalised gaming experience, we may collect the following types of information:
2.1 Personal Identification Information
Information you provide at the time of account registration includes: your full name, date of birth (for age verification), email address, and preferred username. Identification documents such as a national ID or passport number may be collected when KYC verification is required.
2.2 Financial Information
To process deposits and withdrawals, we collect payment method details — such as bKash, Nagad, or Rocket numbers. Full account PINs or passwords are never collected or stored in our systems.
2.3 Technical Information
Certain information is collected automatically when you visit our site: IP address, browser type and version, operating system, page visit logs, session duration, and referral URL. This information does not directly identify you but is used to improve the quality of our services.
2.4 Gaming and Behavioural Information
To ensure responsible gaming and provide a personalised experience, we store your gaming history, bet amounts, win and loss records, and patterns of activity on our site. This information is entirely confidential and used for internal purposes only.
2.5 Communication Information
When you contact us via live chat support or email, a record of that conversation may be stored — for the purpose of improving service quality and resolving disputes.
Purpose of Using Your Information
698bd uses your information only for lawful and legitimate purposes. The main reasons we use your information are outlined below:
Account Management
Personal information is used to create, verify, and keep your account secure. It is essential for login, password recovery, and identity confirmation.
Financial Transactions
Payment information is used to process deposits and withdrawals securely, prevent fraud, and comply with financial regulations.
Bonuses and Promotional Offers
Information is used to send relevant bonuses, tournament offers, and personalised promotions based on your gaming habits and preferences.
Customer Support
Our 24/7 Bengali live chat support team uses account and history information to resolve your issues quickly.
Security and Fraud Prevention
Technical information is analysed to detect suspicious activity, prevent multi-account use, and ensure the security of the platform.
Service Improvement
Gaming and behavioural information is analysed to improve our website, game lobby, and overall user experience.
Information Sharing and Disclosure
698bd never sells or commercially rents your personal information. However, information may be shared with the following parties in specific circumstances:
| Third Party | Purpose of Sharing | Type of Information |
|---|---|---|
| Payment Processors (bKash, Nagad, Rocket) | To process deposits and withdrawals | Payment information, account numbers |
| Game Provider Companies | To manage game sessions and ensure fair play | Session IDs, bet information |
| Security and Fraud Prevention Services | For account protection and fraud detection | IP address, device information |
| Legal Authorities | To meet legal obligations or comply with court orders | Required information in accordance with legal provisions |
Outside the above cases, your explicit consent will be obtained before sharing your information with any other party. Third parties may only use the information for their designated purpose, and this provision is clearly stated in our contracts with them.
Information Security Measures
698bd has put in place multiple technical and organisational security measures to protect your personal information:
5.1 Encryption Technology
Our website uses SSL (Secure Socket Layer) encryption, which keeps all information exchanged between your browser and our servers secure. Payment information is stored at the highest level of encryption.
5.2 Access Controls
Only employees who require access to your information as part of their job can access it. All access is logged and reviewed regularly. Strict security protocols are followed against unauthorised access.
5.3 Password Security
Your account password is stored using industry-standard hashing methods — no employee can view your actual password. We will never ask for your password by email or chat.
5.4 Regular Security Audits
Regular security audits are conducted to identify vulnerabilities in our systems. Should a data breach occur, we will notify the relevant authorities and affected users as quickly as possible.
5.5 Your Responsibility
The security of your account also depends in part on you. Use a strong password, change it regularly, and do not share it with anyone. If you notice any suspicious activity, notify our support team immediately.
Cookies and Tracking Technologies
698bd uses cookies and similar tracking technologies to keep the site running properly and to improve your experience.
6.1 Essential Cookies
These cookies are essential for the basic functionality of the site — such as keeping your login session active, remembering language preferences, and managing security tokens. The site will not function properly without these cookies.
6.2 Functional Cookies
These cookies are used to remember your preferences and settings (such as theme and last played game). They are optional and can be disabled from your browser settings.
6.3 Analytics Cookies
These cookies are used to analyse user behaviour to improve our services. The data collected is aggregated and anonymised and does not directly identify any individual.
You can delete or block cookies at any time from your browser settings. Please note that blocking essential cookies may cause some important features of the site to stop working.
Data Retention Period
698bd retains your personal information only for as long as it is needed or as required by legal obligations.
7.1 Active Accounts
All your information is retained for as long as your account remains active. Gaming history and financial transaction records may be kept for an extended period for dispute resolution and regulatory requirements.
7.2 After Account Closure
If you request account closure, we will retain the information necessary to meet legal obligations for the minimum required period. After that, your information will be securely deleted or anonymised.
7.3 Inactive Accounts
For accounts that have been inactive for a long period, we will contact you at your registered email and inform you of the account's status. If there is no response, action will be taken following the defined process.
Your Rights
698bd believes users have the right to control their own information. You have the following rights:
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Right to Access: You may request at any time to know what information we hold about you. We will provide a summary of your information as soon as possible.
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Right to Rectification: If your account contains incorrect or outdated information, you may request that it be corrected. Some information can be updated directly from your account profile.
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Right to Erasure: In certain circumstances you may request that your information be deleted. However, there may be limitations on fulfilling this request if legal obligations or ongoing disputes exist.
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Right to Object to Processing: You may object to the processing of your information for a specific purpose, particularly in the case of marketing communications.
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Right to Data Portability: You may request to receive your information in a structured, commonly readable format.
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Right to Withdraw Consent: Where we process your information on the basis of your consent, you may withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before the withdrawal.
To exercise these rights, please contact our customer support team. We will endeavour to respond to your request as quickly as possible after receiving it.
Protection of Minors
698bd is for individuals aged 21 and above only. We never knowingly collect information from minors.
Date of birth is verified at the time of account registration, and those under 21 are not permitted to complete the registration process. If we become aware that a minor's information has entered our system, we will delete it immediately and close the associated account.
If a parent or guardian believes their minor child has registered on our platform in any way, please notify our support team immediately.
Policy Changes
698bd may update this privacy policy from time to time. Changes may result from service improvements, legal changes, or the addition of new technologies.
10.1 Notification of Changes
For significant changes, we will send a notification to your registered email and update the new effective date on this page. For minor changes, only the updated date on the page will be changed.
10.2 Use After Changes
Continued use of our site after the updated policy is published will be taken as your acceptance of the revised policy. If you do not agree to the new policy, please contact our support team to close your account.
10.3 Previous Versions
Previous versions of this privacy policy can be provided upon request. Please contact our support team for this.
Privacy Contact
If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights regarding your information, please contact us.
Live Chat
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